Job Description
Company Name: - Jiva Ayurveda Pharmacy Ltd
Job title: - Patient Care Executive (Incoming/Outbound)
Work location: - Faridabad, Haryana
Job description
Roles and Responsibilities
- Taking Incoming calls of customers and capturing important details in the system.
- Understand the customer's query and provide resolution.
- Document accurately.
- Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.
Desired Candidate Profile
- Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)
- Good in customer dealing (Know about Customer Service, Online Shopping Portals)
- Knowledge of Computer, Basic Typing
- Good Interpersonal Skills (Positive attitude, Negotiation Skills)
- Sales driven (Know basic selling skills on call)
- Listening skills.
- Awareness about digital payments platforms.
WHAT IS IN IT FOR YOU?
- Opportunity to earn incentives on lead conversion.
- Work with young and enthusiastic team and management.
- We will cultivate your talent in an inclusive culture that values diversity.
Job Role :
Customer Care Executive
Industry :
BPO / Call Centre
Qualification Required :
Graduation
Experience Required :
1 - 3 Years
Location :
Faridabad
Gender Preference :
Any
Required Skills :
Telecaller
Job Detail:
Job Timing :
9:30 am - 6:30pm | Monday to Saturday
Interview Details :
11:00 am - 4:00pm | Monday to Saturday
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